Facilities & Maintenance Lead

We are a leading training and skills provider operating multiple centres that support learners, staff and external stakeholders. Our facilities play a critical role in delivering safe, compliant and professional learning environments. We are committed to maintaining high standards across our estate and investing in people who take pride in the quality, safety and performance of the buildings they manage.

About the Role:

We are seeking a practical, experienced Facilities & Maintenance Lead to take ownership of the day-to-day maintenance and upkeep of our training centres and office locations.

This is a hands-on role for an experienced facilities professional with a proven track record in building maintenance. You will lead and coordinate maintenance activity across multiple occupied sites, working closely with in-house technicians and external contractors to ensure our buildings are safe, compliant, well maintained and fully operational.

The role will suit someone who enjoys problem-solving, is confident working on site, and can balance reactive maintenance with planned preventative maintenance across a multi-site estate.

Job Title: Facilities & Maintenance Lead

Reporting to: Estates and Technology Director

Key Contacts: Health and Safety Manager, Centre Directors, Centre Technicians, Internal and External Contractors

Location: London, with regular travel to centres across London, Essex and the Midlands

Key Duties

Key Responsibilities

• Lead and coordinate day-to-day facilities maintenance and repair activities across all sites, maintaining a strong hands-on presence
• Work closely with Centre Technicians to prioritise, schedule and resolve maintenance issues efficiently
• Carry out practical, first-line maintenance tasks within competence, escalating specialist works where required
• Coordinate and manage external contractors for specialist works, servicing and statutory inspections
• Manage the facilities service desk, ensuring issues are logged, tracked and resolved within agreed timescales
• Develop, implement and maintain planned and preventative maintenance (PPM) schedules
• Ensure ongoing compliance with health and safety and building safety requirements, including fire safety, emergency lighting and statutory testing
• Maintain accurate records of maintenance works, inspections, certifications and servicing documentation
• Respond to urgent or reactive maintenance issues as required
• Support site logistics, including room setups and the movement of equipment and furniture
• Coordinate materials deliveries and liaise with suppliers
• Monitor quality of works completed and ensure standards are met before sign-off

Qualification and Training Required

Essential

• Proven experience in facilities management, building maintenance, estates or property services within occupied buildings or multi-site environments
• A recognised qualification in Facilities Management, Building Maintenance or a relevant trade (e.g. Level 3–5 Facilities Management, ONC/HNC/HND in Building Services, or a recognised trade qualification supported by facilities maintenance experience)
• Good working knowledge of building systems, including plumbing, electrics, heating and fire safety
• Practical maintenance skills suitable for a hands-on facilities role
• Strong problem-solving ability with a solutions-focused, proactive approach
• Ability to manage and prioritise multiple maintenance issues across different locations
• Strong organisational and communication skills
• Willingness and ability to travel regularly between sites

Additional Requirement

• A full UK driving licence is essential (a company van will be provided for travel between centres and transporting equipment or materials).

Desirable

• Health and Safety qualification (e.g. IOSH, NEBOSH or equivalent)
• Experience working in a multi-site or education/training environment
• Experience coordinating contractors and managing maintenance records and compliance documentation

The Skills Centre is committed to Safeguarding and promoting the welfare of children and safeguarding checks will take place. The role is exempt from the Rehabilitation of offenders Act 1974 and the amendments to the exemption order 1975,2013,2020 and an enhanced DBS check will be undertaken for the role.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.