CSCS Coordinator/Invigilator

The purpose of the position:

The position is responsible for managing day-to-day operations to ensure the smooth and efficient running of the CSCS test centre. You will be responsible for covering multiple centres within a geographical area. 

Principle duties and responsibilities:

• Ensure effective day-to-day operation of the CSCS test centre, taking responsibility for all routine office and test booking procedures
• Ensure effective systems are in place to monitor and report on the CSCS test targets and outputs
• Ensure CSCS test centre resources are monitored, maintained and managed
• Process the completed test certificates and order the required CSCC cards
• Assist the Centre Manager to prepare financial and activity reports
• Maintain and review the CITB test centre policies and procedures
• Process all financial transactions to required deadlines, including receipt and issuing of invoices, processing incoming and outgoing payments regarding test bookings 
• Promote the activities, mission and values of The Skills Centre
• Assist candidates prior to the start of the test by directing them to their seats and advising them about possessions permitted in the test centre
• Invigilating during tests, dealing with queries raised by candidates and dealing with examination irregularities in accordance with strict procedures
• To carry out any other duties that are within the employee’s skills and abilities wherever reasonably instructed 

Key experience, knowledge and skills:

• Ability to problem solve and show initiative to complete enquiries. 
• Experience of planning and implementing administrative systems to ensure an organisation runs effectively
• Working knowledge of Microsoft office packages
• Knowledge of administrative and or invigilation procedures
• Knowledge of customer service principles and practices
• Previous experience in a coordinator role
• Excellent verbal and written communication skills
• Professional personal presentation   
• Good organisational and time management skills
• Accuracy and attention to detail 
• Flexible approach to work 

The Skills Centre is committed to Safeguarding and promoting the welfare of children and safeguarding checks will take place. The role is exempt from the Rehabilitation of offenders Act 1974 and the amendments to the exemption order 1975,2013,2020 and an enhanced DBS check will be undertaken for the role. 

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.