Project Administrator
Thinking of applying for the role?
Next, we ask that you submit your details below and a member of the team will be in touch either by telephone or email.
The purpose of the position
Supports the Centre Manger and Tutors/Assessors to deliver on our contractual obligations and supports clients and learners with Information, Advice and Guidance. The job holder will need to understand and co-ordinate the referral process and to ensure students are allocated onto an appropriate training programme in a timely manner. The job holder will ensure that the information is recorded onto our CRM and internal databases.
Principle duties and responsibilities:
- Monitoring visitor access and maintain security awareness
- Providing correct Information and Guidance to ensure that telephone and walk in enquiries are dealt with promptly and appropriately.
- Answering the telephone, screening, and directing calls and relaying messages
- Ensure that referral partners are made of aware of our products and up coming training courses
- Ensure that electronic, telephone and walk in referrals are processed in accordance with our procedures.
- Updating and maintaining our internal CRM and data bases to ensure that KPI information is recorded appropriately.
- Support with tracking certificates (where applicable) and ensuring that they are received in a timely manner.
- Assist in the preparation and organising of promotional material or events
- Support with the delivery of the CSCS programme.
- To actively participate in team meetings, reviews, and relevant training and development
- Supporting the Centre Manager with auditing, administrations, report writing, financing and budgeting of the project.
- To carry out any other duties that are within the employee’s skills and abilities wherever reasonably instructed
Desired Skills and Experience
- Working experience of planning and implementing administrative systems to ensure an organisation and efficiency
- Good computer skills (MS Office)
- Well-organized and responsible with an aptitude in problem-solving
- Ability to use own initiative and work independently if required.
- Excellent verbal and written communication skills
- A team player with high level of dedication
Qualifications
- Level 2 Functional Skills in English and Maths or equivalent
- NVQ in Administration or willingness to work towards
More about us
Transforming lives - creating social value through delivering local opportunities to local people.
From our centres located around the UK, we’re opening the door to the next generation of construction workers and benefiting local communities by providing opportunities to develop new skills and secure employment.
We partner with councils, major developers, and contractors such as British Land, Transport for London, Southwark Council, JCB, Lendlease, Mace and others to offer training with direct pathways to jobs, for those looking to start a career in the construction sector.
The Skills Centre is committed to Safeguarding and promoting the welfare of children and safeguarding checks will take place. The role is exempt from the Rehabilitation of offenders Act 1974 and the amendments to the exemption order 1975,2013,2020 and an enhanced DBS check will be undertaken for the role.
We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
