Lone Working In the Workplace - Lone Worker Training

Type Health & Safety Languages 28 Languages Duration 25 minutes


Our RoSPA approved & CPD accredited Lone Worker Training is an essential e-learning course that increases the safety of lone workers; by planning, recognising implementing diffusion tactics for aggression.

Learning Outcomes

  • Learn about personal safety and the importance of practical planning.
  • Progress towards compliance with the Health and Safety at Work Act 1974.
  • Understand how to stay in control of heated situations where aggression may be involved.

Course Structure

This training course is broken down into 4 sections.

  1. What is Personal Safety?

  2. Practical Planning

  3. Staying in control in difficult situations

  4. Working alone

Course Overview

This training programme helps to increase personal safety during a working day, specifically for those working alone or away from colleagues.

It’s also beneficial for those working around visitors, such as members of the public, customers, patients, or anyone else they do not know.

Personal safety at work concerns everyone in the workplace, but lone workers are at greater risk of experiencing violence and aggression.

This course introduces the topic of personal safety by increasing awareness of other people's behaviour, as well as ensuring that you have strategies in place to avoid threatening situations.

It may surprise you that roughly 46% of workers in the UK consider themselves to be 'lone workers' operating in a variety of industries, such as housing, health & social, transport & logistics, construction, retail and out of hours work.

Lone working is completely legal, but nevertheless, employers have a legal obligation to consider risks to health & safety. Our Lone Working in the Workplace Training is the perfect solution to adhering to this obligation.

If your job requires you to work away from a fixed workplace, our Lone Working OUT OF the Workplace training may be more useful to you.

This eLearning course only provides awareness education. Face to face training is also a requirement to be fully equipped with the practical skills and knowledge to carry this forward in your organisation.

Available in 28 languages


Machine translated* content is included for free with all of our popular courses.

It covers LMS navigation, course transcripts and test questions. If you don't see a course listed in the language you require, just let us know.

*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.

Lone Working in the Workplace Certificate

All of our courses end with a multiple-choice test to measure your knowledge of the material.

Lone Working in the Workplace Training concludes with a 20-question multiple choice test with a printable certificate. In addition, short in-course questionnaires will guide you through the sections of the training, which are designed to reinforce learning and ensure maximum engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System). This can be accessed at any time to reprint certificates, check & set pass marks, and serve as proof of commitment to ongoing legal compliance.

What does my certificate include?

Your Lone Working in the Workplace Training includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note, if you are using our course content via SCORM in a third party LMS, then we are unable to provide certificates and you will need to generate these yourself in your host LMS.

Why is Lone Working in the Workplace Training Important?

It's important that you comply with the law and know the ways in which it affects you and the way you work.

Under The Management of Health and Safety at Work Regulations 1999 and The Health and Safety at Work etc Act 1974, employers and employees alike have a legal responsibility to consider their safety whilst at work.

Every employer shall make a suitable and sufficient assessment of – (a) the risks to the health and safety of his employees to which they are exposed whilst they are at work; and (b) the risks to the health and safety of persons not in his employment arising out of or in connection with the conduct by him of his undertaking. The Management of Health and Safety at Work Regulations 1999, Section 3 (1)
Every employer shall provide his employees with comprehensible and relevant information on – (a) the risks to their health and safety identified by the assessment; (b) the preventive and protective measures The Management of Health and Safety at Work Regulations 1999, Section 10 (1)